Frequently Asked
Questions

All about Crypto Dispensers

General

What is Bitcoin?

Bitcoin is a digital currency that allows people to securely send and receive money across the globe.

Entry is as easy as having a secure internet connection. The goal is the financial freedom that breaks the mold originally attached to traditional financial institutions or government currency systems. This means that if you have bitcoins you can use them as cash instead of handing bills and physical coins to the merchant. Currently, bitcoins are primarily used for online purchases and transfers as they are more liquid than physical currency (with lower transaction costs). There are thousands of online retailers that accept bitcoin with the number growing daily.

What are Bitcoin mainly used for?

Bitcoin is used as a unit of value and a payment system. You can purchase Bitcoin and use the Bitcoin network to send money to anyone. You can also hold onto Bitcoin like an investment and make capital gains/losses off the price change.


How do I buy Bitcoin?

You can easily buy Bitcoin with Crypto Dispensers, using either our Bitcoin ATMs or by creating an online account. Find a nearby Crypto Dispensers Bitcoin ATM and follow the instructions on the screen or sign up online.


Why should I buy Bitcoin?

Bitcoin has been going up in price ever since it was created. Only 21 million Bitcoin will be created so there is a finite number of them. This scarcity will drive up demand as well as the technology behind Bitcoin will also help drive the price upwards. If you plan on using Bitcoin as a way to send money to family, friends, or relatives, you'll actually pay less to send a transaction compared to Western Union or MoneyGram. Not to mention, you can do it in the comfort of your home and send as much money as you'd like!.


How can I store my Bitcoin?

To begin using Bitcoin, you’ll need to use a Bitcoin wallet. A wallet stores the necessary information needed to handle your Bitcoin. Often described as a place to hold or store digital currency, Bitcoin wallets are essentially a means to store your digital credentials for your Bitcoin and allows individual access.


How do I get a Bitcoin wallet?

There are two types of cryptocurrency wallets in general: custodial or "hot" wallets and non-custodial wallets. Remember, a crypto wallet does not hold your funds. Think of it more like a debit card with the information to access your account on the global blockchain. Hardware wallets are the most secure crypto wallets because they are non-custodial and store your private keys on a hardware device that looks like a USB thumb drive.

One non-custodial wallet that a beginner crypto investor may find easy to use is Exodus Wallet. The application is free to download on desktop, iOS devices, and Android devices. Exodus Wallets hold a wide array of digital assets, including the coins/tokens available at Crypto Dispenser Bitcoin ATMs.


What is the Bitcoin blockchain?

The bitcoin blockchain is an open, distributed ledger that records the history of any bitcoin transactions between two blockchain addresses. It works similarly to a bank account routing number.


What is a confirmation of Bitcoin?

A confirmation tells the crypto currency network that a transaction has gone through and allows crypto transactions to go from one blockchain address to another.


What are network fees?

Network fees are the small fees that Bitcoin miners take to confirm transcations on a network.


Bitcoin ATM

Once I complete a Bitcoin ATM transaction, will my funds be available right away?

After your purchase is confirmed, transactions are sent within 3 minutes.

Can I send someone money through the Bitcoin ATM?

No. Crypto Dispensers Bitcoin ATM is to be used for the personal purchase of cryptocurrencies only. Our company policy only allows customers to have their purchased cryptocurrency be sent directly to a wallet they own and fully control. You would first need to send the Bitcoin from the machine to your Bitcoin wallet. From your Bitcoin wallet, you can send the Bitcoin to whomever you would like. When sending funds to anyone, always use your best judgment, because if something "sounds too good to be true”, it most likely is.


What is a Crypto Dispensers Bitcoin ATM?

Crypto Dispensers Bitcoin ATMs are physical machines located in businesses and shopping malls that allow you to buy or sell Bitcoin and other cryptocurrencies with cash.


How do I use a Crypto Dispensers ATM?

With Crypto Dispensers it's simple. To buy crypto, select the cryptocurrency you would like to purchase on the screen. The terminal will ask you the quantity of crypto you want to purchase in USD ($). From there, scan your wallet QR code using the ATM's scanner, and insert bills until you've reached the exact amount of crypto you want to purchase. Then hit the "Buy Bitcoin" or "Buy Altcoins" button on the bottom right of the screen and you're ready to go. The transaction will immediately broadcast to its respective network and you'll see the crypto en route to your wallet.

To sell crypto, press the Bitcoin button on the screen, and then press "SELL". The terminal will ask you how much cash you would like to withdraw. From there, select how much cash you want using the $20 and $100 increment buttons ($50s may be available at select terminals). After that, the machine will print a redeemable voucher with a public key QR code on it, and will also tell you how much crypto you'll need to send to that address. Once you broadcast the transaction, you'll need to wait for 1 network confirmation before you can actually withdraw your cash. When it confirms, go back to the terminal and select the "Redeem Ticket" button, and scan your voucher. Your cash will be dispensed after a few minutes.

What other coins can I buy at a Crypto Dispensers Bitcoin ATM?

Cryptocurrencies that can be purchased at a Crypto Dispensers Bitcoin ATM:

Bitcoin (BTC)

Litecoin (LTC)

Ethereum (ETH)

Bitcoin Cash (BCH)

Cryptocurrencies that can be sold at a Crypto Dispensers Bitcoin ATM that facilitates selling:

Bitcoin (BTC)


What is the minimum purchase amount at a Crypto Dispensers Bitcoin ATM?

The minimum purchase for all crypto coins at a Crypto DIspensers Bitcoin ATM begins at $10.


Where is the nearest Crypto Dispensers ATM?

Search your location with our interactive finder or search by zipcode here

Can I use my credit or debit card at a Crypto Dispensers Bitcoin ATM?

Our ATMs and Retail Locations currently only accept cash. If you want to buy with your bank account you can sign up online here.


Do I need to register to buy Bitcoin at a Crypto Dispensers Bitcoin ATM?

Registration is necessary depending on how much crypto you're looking to buy or sell. For amounts up to $2500 USD, you'll have to input your cell phone number and first/last name. For amounts over $2500, the machine will ask you to put your state-issued ID up to the camera, and then to take a selfie in front of the camera. Once registered, you will not have to register again. Crypto DIspensers also offers a $25,000 limit to customers who undergo the company's enhanced verification procedures. For more information, please call us at (888)-212-5824.


What are Crypto Dispenser's Bitcoin ATM fees?

The fee for purchasing crypto across all Crypto Dispensers Bitcoin ATMs is 9.5%. This Crypto Dispensers' fee is on top of the cryptocurrency's spot price based on index prices. If you have a discount code, the discount will be deducted from the Crypto Dispensers fee. The Bitcoin blockchain has its own fluctuating fee given to the network miners as a reward for processing transactions. Crypto Dispensers does not collect this fee, and it is delivered directly to the miners that process the transaction. The fee can range from a minimum of $1.99 to over $3.00, depending on how busy the blockchain becomes.

Why haven't I received my Bitcoin yet?

When you purchase bitcoin from one of our bitcoin ATMs, the bitcoin has to be sent to you on the Bitcoin network called the blockchain. Depending on the wallet you are using the wallet may require 3-6 confirmations before the bitcoin is actually deposited in your wallet and spendable. Each confirmation typically takes 10 minutes. This means it can take up to an hour or more for your bitcoin to be deposited in your wallet after purchasing bitcoin from one of our ATMs.

Why isn’t the bill acceptor accepting my bills?

There are several reasons the bill acceptor might reject a bill. First, when Bitcoin mining fees get really high, it can make it prohibitively expensive for Crypto Dispensers to execute some smaller transactions (there is no minimum for Litecoin or Ethereum transactions). If Crypto Dispenser minimum transaction is set to $10, so the first bill in the bill acceptor must be $10 or larger. The machine only accepts one bill at a time. It is possible that you may have somehow acquired a counterfeit bill; the bill acceptor will immediately reject these. Lastly, the kiosks only accept U.S. Dollar-denominated currency


Online Trading

How do I add cash in store?

1. Sign-in to your Crypto Dispensers account.

2. Select “Deposit” on the dashboard.

3. Select “Instant Cash Deposit”.

4. Select “Generate Barcode”.

5. Choose a retailer near you from the drop-down menu.

6. Show your barcode to the cashier at the register and hand them your cash. (FYI: Your barcode is only available for 30 minutes.).

7. You’ll get a printed receipt as well as instant confirmation in your account.

Where can I deposit cash into my Crypto Dispensers account?

Find your nearest Crypto Dispensers reatil location by using our finder here.

You can deposit cash at over 16k participating retailer locations in the U.S. Any of the following retailer locations:

  • CVS (Not available at CVS Pharmacy locations inside Target stores).
  • Rite Aid
  • Casey’s General
  • Giant Martin’s
  • GetGo Gas Station
  • Giant Eagle
  • Harvey’s
  • Office Depot
  • Office Max
  • Tops
  • Winn Dixie
How can I close my Crypto Dispensers account?

Login to your account and click on your name in the top right-hand corner, then select profile.

Find your Account card and under "close your account" click "close", follow the prompts to finish closing your account.


Where is the nearest Crypto Dispensers retail location?

Find your nearest Crypto Dispensers reatil location by using our finder here.


My barcode did not work at the store, what happened?

Always check the expiration date next to your barcode before you use it. If it is expired, you will need to create a new barcode. You can only use two barcodes at a time, so try to use your original barcode before you generate another one. If you still cannot use your barcode after checking all of the above, please email [email protected] for assistance with your Crypto Dispensers' account.


How much cash can I add to my Crypto Dispensers account?

You can deposit any amount from $20 to $500 per transaction and up to $1,500 daily. Please review our detailed deposit limits below.

Daily: $1,500 / 3 loads

* based on the past 24 hours

Weekly: $3,500 / 12 loads

* based on the past 7 days

Monthly: $5,000 / 20 loads

* based on the calendar month

Is Green Dot's At the Register Service a secure way to add cash to my account?

Green Dot's At the Register Service is built directly into the Crypto Dispensers online trading platform. You don't have to share account information to add cash—just show your barcode to the cashier.

Once the transaction is finalized, your money is FDIC-insured up to allowable limits. If you have any issues, we’ll review video footage of your transaction and examine what happened.


How long does it take for a cash deposit to be available in my account?

Cash deposits will be available in your account in minutes.


How do I know if the cash was credited to my Crypto Dispensers account?

You'll see your transaction in the Recent Transactions section of your Crypto Dispensers account—and your cash will be available in your account within minutes. Keep your receipt until you're able to confirm that your transaction went through.

What are the fees for purchasing Bitcoin online?

The fee for purchasing crypto on our online trading platform is 10%. This Crypto Dispensers' fee is on top of the cryptocurrency's spot price based on index prices. The Bitcoin blockchain has its own fluctuating fee given to the network miners as a reward for processing transactions. Crypto Dispensers does not collect this fee, and it is delivered directly to the miners that process the transaction. The fee can range from a minimum of $1.99 to over $3.00, depending on how busy the blockchain becomes.


What mobile phones are compatible with Crypto DIspensers' Online Trading Platform?

You’ll need an iPhone or Android device with a mobile browser to use Crypto Dispensers. To get started, visit www.cryptodispensers.com on your mobile browser.

Our service works best if you create your barcode on your phone when you are at your retail location. Don’t have an iPhone or Android? You can always print a barcode from your laptop/desktop too!


What kinds of cards are accepted?

Crypto Dispensers does not offer credit or debit card purchases at this time. To purchase Bitcoin using our online trading platform, sign-up and then add cash to your account by visiting the register at any participating retail location. You can also transfer funds by linking your bank account to your Crypto Dispensers account.

How can I get help for buying online?

If you have having trouble purchasing online or at a physical location, you may email support at [email protected] or call our customer support at (888) 212-5824.

What types of cryptocurrency can I purchase on the Crypto Dispensers online platform?

Currently we only over Bitcoin (BTC) but more crypto coins will be available soon.

Bank Transfers & Debit/Credit Card

Coming soon!
We are currently working on adding debit/credit card and bank payment option to our new interactive platform. Stay tuned!

General Bitcoin

What is Bitcoin?

Bitcoin is a digital currency that allows people to securely send and receive money across the globe.

Entry is as easy as having a secure internet connection. The goal is the financial freedom that breaks the mold originally attached to traditional financial institutions or government currency systems. This means that if you have bitcoins you can use them as cash instead of handing bills and physical coins to the merchant. Currently, bitcoins are primarily used for online purchases and transfers as they are more liquid than physical currency (with lower transaction costs). There are thousands of online retailers that accept bitcoin with the number growing daily.

What are Bitcoin mainly used for?

Bitcoin is used as a unit of value and a payment system. You can purchase Bitcoin and use the Bitcoin network to send money to anyone. You can also hold onto Bitcoin like an investment and make capital gains/losses off the price change.


How do I buy Bitcoin?

You can easily buy Bitcoin with Crypto Dispensers, using either our Bitcoin ATMs or by creating an online account. Find a nearby Crypto Dispensers Bitcoin ATM and follow the instructions on the screen or sign up online.


Why should I buy Bitcoin?

Bitcoin has been going up in price ever since it was created. Only 21 million Bitcoin will be created so there is a finite number of them. This scarcity will drive up demand as well as the technology behind Bitcoin will also help drive the price upwards. If you plan on using Bitcoin as a way to send money to family, friends, or relatives, you'll actually pay less to send a transaction compared to Western Union or MoneyGram. Not to mention, you can do it in the comfort of your home and send as much money as you'd like!.


How can I store my Bitcoin?

To begin using Bitcoin, you’ll need to use a Bitcoin wallet. A wallet stores the necessary information needed to handle your Bitcoin. Often described as a place to hold or store digital currency, Bitcoin wallets are essentially a means to store your digital credentials for your Bitcoin and allows individual access.


How do I get a Bitcoin wallet?

There are two types of cryptocurrency wallets in general: custodial or "hot" wallets and non-custodial wallets. Remember, a crypto wallet does not hold your funds. Think of it more like a debit card with the information to access your account on the global blockchain. Hardware wallets are the most secure crypto wallets because they are non-custodial and store your private keys on a hardware device that looks like a USB thumb drive.

One non-custodial wallet that a beginner crypto investor may find easy to use is Exodus Wallet. The application is free to download on desktop, iOS devices, and Android devices. Exodus Wallets hold a wide array of digital assets, including the coins/tokens available at Crypto Dispenser Bitcoin ATMs.


What is the Bitcoin blockchain?

The bitcoin blockchain is an open, distributed ledger that records the history of any bitcoin transactions between two blockchain addresses. It works similarly to a bank account routing number.


What is a confirmation of Bitcoin?

A confirmation tells the crypto currency network that a transaction has gone through and allows crypto transactions to go from one blockchain address to another.


What are network fees?

Network fees are the small fees that Bitcoin miners take to confirm transcations on a network.


Earn $25 USD on
your first transaction

Simply create an account, and add funds using cash at 16k+ retailers nationwide. Your funds are credited to your account within minutes. Then buy or send Bitcoin to any cryptocurrency wallet. It's that simple!
Earn $25 USD on your first transaction!

Earn $25 USD on your first transaction

Simply create an account, and add funds using cash at 16k+ retailers nationwide. Your funds are credited to your account within minutes. Then buy or send Bitcoin to any cryptocurrency wallet. It's that simple!
Earn $25 USD on your first transaction!