11. Suspension and Termination
Crypto Dispensers may, at any time and in its sole discretion, suspend, restrict, or terminate your Account or access to any portion of the Services if we determine that such action is necessary to comply with legal or regulatory obligations, enforce these Terms, protect the integrity of the Services, manage risk, or address actual or suspected improper activity.
11.1 Grounds for Suspension or Termination
Without limiting the generality of the foregoing, Crypto Dispensers may suspend or terminate your Account for any of the following reasons:
- Regulatory Requirements: When required by law, subpoenas, court orders, government inquiries, or regulatory directives.
- KYC/AML Non-Compliance: Failure to complete identity verification, refusal to provide additional information, or discrepancies or red flags identified during compliance reviews.
- Suspicious or Prohibited Activity: Transactions, behavior, or patterns indicative of fraud, money laundering, terrorist financing, sanctions evasion, third-party usage, or any prohibited activity under Section 7 of these Terms.
- Risk Concerns: Activity deemed high-risk by our internal fraud systems, banking partners, payment processors, or cash reload networks.
- Partner Requirements: Action taken at the direction of our financial institutions, money transmitters, or compliance vendors due to their risk rules or operational needs.
- User Conduct: Abusive behavior toward support staff, harassment, threats, or interference with the functioning of the Services.
- Security Incidents: Evidence that your Account, device, SIM, email, or credentials have been compromised.
- Breach of These Terms: Any violation, attempted violation, or facilitation of a violation of these Terms.
11.2 Immediate Action Without Notice
Crypto Dispensers may take immediate action to suspend or terminate your Account without prior notice if we determine that delaying such action would:
- Expose Crypto Dispensers, its partners, or other users to risk;
- Violate AML, sanctions, or financial crime prevention obligations;
- Compromise ongoing investigations or regulatory requests;
- Allow continued fraud, unauthorized activity, or illegal conduct.
We are not obligated to disclose the reason for suspension or termination where doing so may violate law, partner policy, or risk protocols.
11.3 Effects of Suspension or Termination
Upon suspension or termination:
- Your access to the Services will be revoked immediately;
- Pending transactions may be delayed, canceled, or reported as required by law;
- We may freeze or restrict funds or transaction capabilities where legally permitted;
- We may retain or disclose information to comply with legal, regulatory, or audit obligations;
- Your data will be retained in accordance with AML recordkeeping laws and our Privacy Policy.
You are not entitled to compensation, refunds, or continued access following termination, except where required by law.
11.4 User-Initiated Account Closure
You may request closure of your Account at any time by contacting support, provided that:
- All pending transactions have been completed or canceled;
- All compliance reviews have been successfully completed;
- No holds, investigations, or partner reviews are pending;
- All outstanding obligations have been satisfied.
Account closure does not affect our right to retain data or report activity pursuant to legal or regulatory requirements.
11.5 No Liability for Termination
To the maximum extent permitted by law, Crypto Dispensers shall not be liable to you for any losses, damages, loss of access, lost opportunities, inability to use the Services, or any other harm arising from the suspension or termination of your Account, regardless of the cause or timing of such action.
12. Disclaimers
To the fullest extent permitted by applicable law, the Services are provided on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis. Crypto Dispensers expressly disclaims all warranties—whether express, implied, statutory, or otherwise—including but not limited to any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, or suitability of the Services.
12.1 No Advisory Relationship
Crypto Dispensers does not provide and will not be deemed to provide investment, tax, legal, accounting, or financial advice. Any pricing, charts, market commentary, educational resources, or other information made available through the Services is for informational purposes only and does not constitute a recommendation or endorsement of any transaction.
12.2 No Guarantee of Continuous Access
We do not guarantee uninterrupted or error-free access to the Services. Your ability to use the Services may be affected by maintenance, outages, partner downtime, blockchain congestion, network instability, cyberattacks, or other factors beyond our control. You agree that Crypto Dispensers is not responsible for any delays, failures, or inability to access features due to such circumstances.
12.3 No Warranty on Pricing, Market Data, or Exchange Rates
Pricing information, market data, exchange rates, or charts displayed through the Services may be delayed, inaccurate, incomplete, or subject to error. Crypto Dispensers does not warrant that displayed prices reflect the best available market price or real-time conditions. The final execution price may differ from the price shown at the time an order was initiated due to market volatility, spreads, latency, or liquidity limitations.
12.4 No Warranty for Third-Party Providers
Many aspects of the Services—such as payment processing, identity verification, cash reloads, and banking rails—are provided by independent Third-Party Providers. Crypto Dispensers does not guarantee their performance, uptime, response times, accuracy, or service levels. You agree that Crypto Dispensers is not responsible for any failures, delays, outages, errors, or losses caused by Third-Party Providers.
12.5 No Warranty of Security or Immunity From Attack
Although we implement commercially reasonable security controls, we do not guarantee that the Services, blockchain networks, communications, or user accounts will be free from:
- malware, viruses, or harmful code;
- phishing, SIM-swaps, or credential theft;
- unauthorized access to accounts or systems;
- data breaches or vulnerabilities;
- denial-of-service attacks or hostile actions.
You are responsible for maintaining secure devices, strong passwords, and appropriate safeguards for your wallets and authentication methods.
12.6 No Warranty for User Errors
Crypto Dispensers is not responsible for losses arising from:
- incorrect Bitcoin addresses or incompatible wallets;
- sending Bitcoin to the wrong address;
- transaction mistakes or misunderstandings of blockchain confirmations;
- compromised devices or unauthorized access enabled by user behavior;
- following instructions from scammers, impersonators, or fraudulent actors.
12.7 Sole Reliance at Your Own Risk
You acknowledge that all transactions and reliance on information provided through the Services are undertaken at your sole risk. Crypto Dispensers does not guarantee that Bitcoin or digital asset transactions are appropriate for your financial situation, risk tolerance, or objectives. You assume full responsibility for evaluating potential gains or losses associated with digital asset activity.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Crypto Dispensers, its affiliates, directors, officers, employees, agents, licensors, partners, service providers, and contractors (collectively, the “Crypto Dispensers Parties”) shall not be liable to you for any losses or damages of any kind, whether arising in contract, tort (including negligence), strict liability, statute, equity, or otherwise, including but not limited to:
- Indirect, incidental, or consequential damages;
- Loss of profits, revenue, goodwill, or business opportunities;
- Loss, corruption, or theft of data;
- Losses arising from market volatility or price fluctuations of Bitcoin;
- Losses arising from delays, errors, outages, or inability to access the Services;
- Losses caused by Third-Party Providers, banking partners, payment processors, or cash reload networks;
- Losses arising from unauthorized access due to compromised credentials, devices, phone numbers, or emails;
- Losses resulting from user mistakes, incorrect wallet addresses, or transactions sent to incompatible or unintended wallets;
- Losses caused by malware, phishing, SIM-swaps, social engineering, or fraud;
- Losses resulting from regulatory changes, legal orders, holds, or compliance requirements;
- Losses arising from reliance on displayed pricing, market data, or informational content.
13.1 Cap on Direct Damages
To the extent Crypto Dispensers is found liable for any direct damages under applicable law, the total aggregate liability of the Crypto Dispensers Parties for all claims arising out of or relating to your use of the Services shall not exceed the total amount of fees you paid to Crypto Dispensers for transactions during the twelve (12) months preceding the event giving rise to the claim.
If you have not paid any fees, Crypto Dispensers’ maximum liability shall be $100 USD.
13.2 No Liability for Third-Party Services
Crypto Dispensers is not responsible for the acts, omissions, performance, availability, reliability, accuracy, or security of any Third-Party Provider, including payment processors, banks, identity verification partners, cash reload networks, blockchain networks, or liquidity providers. You agree that your sole remedy for issues caused by Third-Party Providers is to seek recourse from the applicable provider, subject to their policies and applicable law.
13.3 No Liability for Blockchain or Market Conditions
Bitcoin transactions depend on decentralized blockchain networks that Crypto Dispensers does not control. We are not responsible for:
- network congestion, forks, delays, or protocol changes;
- transaction confirmation failures or delays;
- increased or unexpected network fees;
- losses arising from blockchain vulnerabilities or miner behavior;
- market volatility, liquidity shortages, or exchange rate fluctuations.
13.4 No Liability for Force Majeure Events
Crypto Dispensers shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including natural disasters, war, labor disputes, government actions, blackouts, utility interruptions, cyberattacks, pandemics, or disruptions in telecommunications or financial networks.
13.5 No Liability for User Reliance
You agree that you do not rely on any statement, representation, warranty, or disclaimer except as expressly stated in these Terms. You assume full responsibility for decisions made based on your use of the Services, including reliance on any information, alerts, charts, or content provided.
These limitations apply regardless of whether the alleged damages were foreseeable or whether Crypto Dispensers was advised of the possibility of such damages.
14. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Crypto Dispensers, its affiliates, directors, officers, employees, agents, licensors, service providers, and partners (collectively, the “Crypto Dispensers Parties”) from and against any and all claims, demands, actions, investigations, proceedings, liabilities, losses, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your use of the Services: including all transactions, decisions, or actions taken using your Account or through your devices, credentials, or authentication methods.
- Violation of these Terms: including prohibited activity, misuse, or breach of any representation, warranty, or obligation set forth herein.
- User Content: including any claim that your submitted content infringes, violates, or misappropriates the intellectual property or other rights of any third party.
- Unauthorized or fraudulent activity: including SIM swaps, compromised devices, credential theft, social engineering attacks, or any misuse of your Account by you or a third party.
- Third-party disputes: any claim brought by a third party arising out of your conduct, transactions, or interactions through the Services.
- Regulatory or compliance violations: including AML, KYC, sanctions, tax, or reporting breaches related to your activity, information, or failure to provide required documentation.
- Recoveries: any chargebacks, reversals, penalties, partner-imposed fees, or recovery actions initiated due to your conduct or non-compliance.
14.1 Defense and Control of Claims
Crypto Dispensers reserves the right, at its sole discretion and at your expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate fully with any such defense, including providing requested documentation, access to information, and reasonable assistance.
14.2 No Unauthorized Settlements
You may not settle or resolve any claim subject to indemnification without the prior written consent of Crypto Dispensers. Any unauthorized settlement is void and not binding on the Crypto Dispensers Parties.
14.3 Survival
Your indemnification obligations will survive the termination, suspension, or closure of your Account and your use of the Services to the maximum extent permitted by law.
15. Export Controls and International Use
Your use of the Services is subject to all applicable U.S. and international export control laws, sanctions laws, embargoes, and restrictions administered or enforced by authorities such as the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of Commerce, and other governmental agencies. By using the Services, you represent and warrant that your use complies with all such laws.
15.1 Prohibited Users and Jurisdictions
You may not use the Services if:
- You are located in, resident in, or a national of any jurisdiction sanctioned by OFAC or other applicable authorities;
- You are identified on any denied, blocked, prohibited, or restricted party list, including but not limited to OFAC’s Specially Designated Nationals (“SDN”) list, the U.S. Department of Commerce Denied Persons List, or similar lists;
- You act on behalf of, or for the benefit of, any sanctioned or prohibited party;
- You access the Services from a location where cryptocurrency activities or the Services are illegal or restricted.
Crypto Dispensers may restrict or disable access to certain Services, features, partners, or payment methods based on geographic, regulatory, or compliance requirements.
15.2 No Circumvention
You agree not to use VPNs, IP masking tools, proxy servers, false residence information, or any technical or non-technical method to circumvent geographic controls, sanctions screening, KYC requirements, or export restrictions. Any attempt to evade these controls constitutes a material breach of these Terms.
15.3 Compliance With Laws
You are responsible for complying with all laws, regulations, and rules that apply to your access to and use of the Services, including those of the jurisdiction from which you access the Services. Crypto Dispensers does not make any representation that the Services are appropriate or lawful for use in any jurisdiction.
15.4 Suspension for Export or Sanctions Concerns
Crypto Dispensers may immediately suspend or terminate your Account, restrict transaction capabilities, or block access to certain features if we suspect that your activity violates export control laws, sanctions programs, or international use restrictions. We may also report such activity to relevant authorities as required by law.
15.5 No Liability for International Restrictions
Crypto Dispensers shall not be liable for any losses, delays, or inability to access or use the Services caused by international laws, regulations, sanctions enforcement, regional internet restrictions, or actions by foreign regulatory authorities.
16. Dispute Resolution and Arbitration
Please read this Section carefully. It requires you to resolve most disputes with Crypto Dispensers through binding arbitration rather than in court, and it limits your ability to participate in class actions or class-wide arbitration. By using the Services, you agree to the provisions below.
16.1 Initial Resolution – Contact Us First
Most disputes can be resolved quickly and amicably by contacting our support team. You agree to make a good-faith effort to resolve any dispute with Crypto Dispensers informally before initiating arbitration.
16.2 Mandatory Arbitration Agreement
Except for the limited exceptions described below, any dispute, claim, or controversy arising out of or relating to your use of the Services, these Terms, your Account, transactions, communications, or any aspect of the relationship between you and Crypto Dispensers shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules.
Arbitration is more informal than court. There is no judge or jury, and court review of arbitration awards is limited. You understand and agree that this Section constitutes a waiver of your right to a trial by jury.
16.3 Class Action Waiver
You and Crypto Dispensers agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not in a class, collective, consolidated, private attorney general, or representative action.
You waive any right to participate in a class action or class arbitration against Crypto Dispensers. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that specific claim.
16.4 Exceptions – When You May File in Court
You or Crypto Dispensers may bring an individual action:
- in small claims court, if the claim meets applicable jurisdictional requirements;
- to enforce intellectual property rights, including copyrights, trademarks, and trade secrets;
- for injunctive or equitable relief where monetary damages cannot adequately protect a party’s rights.
16.5 Arbitration Procedures
Arbitration will be conducted by a single arbitrator selected in accordance with AAA rules. The arbitration shall take place in the jurisdiction where Crypto Dispensers is headquartered, unless otherwise agreed by both parties, and may be conducted by telephone, video conference, or solely through written submissions at the arbitrator’s discretion.
The arbitrator shall have the authority to award monetary damages, injunctive relief, and any other remedy available under applicable law, except that the arbitrator may not conduct class-wide arbitration or award class-wide relief.
16.6 Fees and Costs
Arbitration fees shall be allocated according to AAA rules. Each party will bear its own attorneys’ fees and costs except where applicable law provides otherwise. If the arbitrator finds that a claim was frivolous or brought in bad faith, the arbitrator may award attorneys’ fees to the prevailing party.
16.7 Survival of This Section
This arbitration agreement shall survive termination of your Account, your use of the Services, and any transaction or relationship between you and Crypto Dispensers.
16.8 Severability
If any portion of this Section is found unenforceable, the unenforceable portion shall be severed, and the remainder shall remain in full force and effect. If the class-action waiver is found unenforceable, this entire Section 16 shall be void.
17. Miscellaneous Provisions
17.1 Governing Law
These Terms and any dispute arising out of or relating to them, the Services, or your relationship with Crypto Dispensers shall be governed by and construed in accordance with the laws of the state in which Virtual Assets, Inc. is headquartered, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17.2 Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The invalidity of a specific term shall not affect the validity of the remainder of these Terms.
17.3 No Waiver
No failure or delay by Crypto Dispensers in enforcing any right or provision of these Terms shall be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Crypto Dispensers. A waiver on one occasion shall not be deemed a waiver on subsequent occasions.
17.4 Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Crypto Dispensers. Crypto Dispensers may assign or transfer these Terms, in whole or in part, to any affiliate, successor in interest, or acquirer without notice or restriction.
17.5 Entire Agreement
These Terms, together with any additional disclosures, agreements, or terms incorporated by reference, constitute the entire agreement between you and Crypto Dispensers with respect to your use of the Services. These Terms supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written.
17.6 Notices
Crypto Dispensers may provide notices to you through email, the Services, or public postings on our website. You agree that all electronic communications satisfy any legal requirement that such communications be in writing. You are responsible for maintaining accurate contact information in your Account.
17.7 Enforcement and Survival
Any provision of these Terms that, by its nature, should survive termination of your Account or use of the Services shall survive, including but not limited to: indemnification, arbitration, limitation of liability, disclaimers, and governing law.
18. Contact and Acknowledgment
18.1 Contacting Crypto Dispensers
If you have questions about these Terms, the Services, or your Account, you may contact us using the information below:
Crypto Dispensers (Virtual Assets, Inc.)
Website: www.cryptodispensers.com
Email: support@cryptodispensers.com
18.2 Acknowledgment of Terms
By creating an Account, initiating a transaction, or using any portion of the Services, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. You also acknowledge that these Terms:
- Define your rights and obligations with respect to the Services;
- Include important limitations of liability and disclaimers of warranties;
- Require binding arbitration and waive certain rights to bring claims in court or on a class basis;
- May be updated from time to time, with continued use constituting acceptance of any revised Terms.
18.3 Continued Use as Acceptance
If you continue to access or use the Services after any changes to these Terms become effective, you are deemed to have accepted the updated Terms. If you do not agree with any provision of these Terms or any future modifications, you must stop using the Services and close your Account.
Thank you for choosing Crypto Dispensers. We appreciate the trust you place in us and remain committed to operating with integrity, transparency, and a focus on user protection as the digital asset landscape continues to evolve.
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